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Sustainability

Bursa Malaysia has always advocated corporate responsibility as key to sustainability. Today, sustainability, which supports stakeholder value creation, should be the main focus of every responsible company.

Tip of the Week: Use rechargeable batteries, instead of disposable ones.

Trading / Services

Focus Areas

Trading / Services

This sector comprises companies that provide trade or service to consumers. Examples are airlines, media, telecommunications, travel and utility companies as well as gaming.

This sector is demand and price driven. Research and Development efforts and technology influence this sector with the aim of producing energy efficient products and technologies. It is also faced with regulatory pressure and is highly competitive in nature. Technology facilitates the globalisation and growth of this sector to attract world trade and foreign investment.

With rapid changes in technology, companies have to integrate their core activities with advances in regulations and technology in order to remain relevant and competitive.

Sustainability Issues by Sustainability focus areas

Some key issues across this sector are energy efficiency, GHG emissions, the availability of clean water and waste management. Transparency and strict governance are important to stakeholders. Threats to biodiversity and the management of ecosystems need to be addressed. Equal employment opportunities and the eradication of gender bias are other issues faced by companies in this sector.

Community
Community
  • Community partnerships
  • Social impacts on communities
  • Accessibility to services
  • Responsible usage
  • IT security
  • Stakeholder engagement
  • Protection of children / Access to services
  • Social inequity
  • Abuse of natives
  • Community health & safety
  • Destroying local capability via access to better products / processes
  • Social inclusion
  • Support education
Environment
Environment
  • Biodiversity
  • Route management
  • Low carbon strategy
  • Renewable energy
  • Hazardous substances
  • Air quality
  • Noise
  • Depletion
  • Environmental damage
  • Use of energy
  • Pollutions / Spills
  • Emissions
  • Use of energy
  • Use of water
  • Use of raw materials
  • Use of packaging
  • Waste management
  • 'Green' marketing
  • Sustainable packaging
  • Energy & efficiency
  • Climate change strategy
  • 3 R's (Reduce, reuse, recycle)
  • Environmental management / policy
  • Operational eco-efficiency
Workplace
Workplace
  • Equal Employment Opportunities
  • Discrimination
  • Union rights
  • Health & safety
  • Working hours
  • Standards for suppliers
  • Diversity & inclusion
  • Meritocracy
  • Respect union rights
  • Good health & safety
  • Good working hours
  • Pay for performance
  • Health & awareness programmes
  • Talent attraction, retention & development
  • Corporate Governance
Marketplace
Marketplace
  • Customer Relationship Management
  • Brand Management
  • Consumer privacy
  • Product stewardship
  • Responsible lobbying
  • Corruption
  • Child labour
  • Human rights
  • Standards for suppliers
  • Facilitation payments
  • Truthful selling
  • Ethical marketing
  • 'No logo' attack
  • Consumer awareness
  • Fairtrade
  • Standards for suppliers
  • No corruption
  • Obey the law
  • Avoid politics
  • Customer relationship management
  • Brand management
  • Innovation management
  • Avoid facilitation payments
  • Responsible government lobbying
  • Corporate Governance

Trading / Services case study1

China Mobile is reducing their environmental footprint by focusing on conserving energy, reducing emissions and proactively managing their environmental impacts. This is done through their Green Action Plan, which focuses on energy conservation and emission reduction in 2007. This was further enhanced in 2008 by advocating for environmental protection within the company, industry and community.

By setting clear strategic targets, China Mobile has reduced annual power consumption per telecommunication traffic unit by 11% in 2008 compared to 2007, which exceeded their annual target, This is inline with the Green Action Plan target to reduce power consumption per telecommunication traffic unit by 40% by 2010 compared to 2005 levels.

For better insight into China Mobile's Sustainability initiatives, please click here.

Trading / Services case study2

DIGI.com Bhd has embarked on a Deep Green environmental progeamme with the aim of halving carbon emissions by 50% by 2011. Some of the initiatives implemented include increasing energy efficiency sources of electricity, using more energy efficient lighting and reducing hours of air conditioning and lighting used.

DIGI also strives to operate a paper(less) working environment and has converted all internal administrative systems to electronic systems, thereby eliminating as much paper use as possible.

For better insight into DIDI.COM's sustainability initiatives, please click here.


1 China Mobile Limited, "Corporate Social Responsibility Report", 2008
2 Digi.com Berhad, www.digi.com.my