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Bursa Malaysia is committed to delivering sustainable value for all our stakeholders by creating a vibrant marketplace, protecting the integrity of our marketplace and being a responsible PLC. We constantly engage with our stakeholders to ensure that we integrate key and long-term economic, social and environmental elements into our business strategies and practices.

Stakeholder Engagement

Stakeholder Engagement

Bursa Malaysia interacts with a large number of different stakeholder groups, and our engagements with them are crucial to help us identify, prioritise and address material sustainability issues in our business strategies. The business and functional units are empowered to interact with their respective stakeholders on their chosen platforms. Engagements are carried out on a regular basis as they are integral to our business development, relationships with stakeholders and commitment to sustainability. Details of our key stakeholders and how we engage with them are as below.

Corporate - Sustainability - Stakeholder Engagement Infographic 1


Stakeholder Engagement Approach
Regulators & the Government Liaison meetings and dialogues with, and official reports to, regulators, and participation in the Government's Economic Transformation Programme National Key Economic Areas.
Issuers Direct meetings; Thought leadership sessions and advocacy programmes for Public Listed Companies ("PLCs") directors and practitioners; CMDF-Bursa Research Scheme ("CBRS"); and promotional roadshows and Initial Public Offerings ("IPO") Seminars
Investors, Shareholders & Analysts Local and overseas conferences and roadshows:
  • Invest Malaysia, Palm and Lauric Oils Conference & Exhibition, Gold & Precious Metals and Financial Markets Price Outlook Conferences
Talks on Bursa Malaysia's products and services:
  • Workshop@Bursa, Evening with Bursa, Investment Talks, Continuing Professional Education's Accredited Product-Centric Workshop, Structured Warrant Masterclass, Derivatives Day
Investor Relations:
  • Corporate Presentation, Investor Relations Portal, Analysts and Media Briefings, annual general meetings("AGM"), and Investor roadshows
Others:
  • CBRS
Intermediaries Education and advocacy programmes on areas such as internal controls, governance, risk management, issues and emerging trends.
Strategic partners in BursaMKTPLC, roadshows, workshops, and trading games.
Employees Sessions with the Management:
  • CEO Conversations
Activities with employees:
  • Annual Dinner; Festive and National celebrations such as Hari Raya and Labour Day; outdoor sports and treasure hunt activities; community volunteering work
Community Talks:
  • Health and Safety Talks; Knowledge Sharing and Thought Leadership sessions
Other engagements:
  • Bursa Malaysia Employee Information Portal (“My1818”); employee engagement series of articles and Employee Engagement Survey
Suppliers Direct meetings; internal vendor assessment process
Communities BursaMKTPLC free online information portal, educational programmes for community and students;
Scholarships, internship and training programmes;
Fundraising activities such as T he Bursa Bull Charge and donations to the communities-in-need; and
Corporate Social Responsibility (“CSR”) activities:
  • Visits to, and activities with, charity organisations
  • Buka Puasa with orphans and Tahfiz students

Our regular channels include our website, media releases, various committees and working groups as well as announcements made via Bursa LINK. We also undertake surveys for market feedback and hold public consultations for better insights into our audiences’ needs. Meanwhile, complaints and enquiries are generally directed to our Customer Service Center.

Details of our engagement programmes and activities for the Securities Market, Derivatives Market and Islamic Capital Market can be found on pages 33, 36 and 38 of the AR2015, respectively, and in the EES Performance and Disclosures section of this Report.