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Complaints Against Bursa Malaysia

We welcome your inquiries or feedback. Kindly refer below for specific contact details.

Complaints Against Bursa Malaysia

Complaints or Enquiries

At Bursa Malaysia, we value your feedback, to enable us to improve the quality of our services to the industry. 

As such, if you have any complaint or enquiry on our services, you may contact our Customer Service, as follows:- 

Bursa Malaysia Berhad (30632-P)
LG Floor, Exchange Square
Bukit Kewangan
50200 Kuala Lumpur 
(603) 2732 0067
(603) 2026 4122
Help Centre
Aduan@bursamalaysia.com

The Board of Directors of Bursa Malaysia is committed to ensure that Bursa Malaysia fosters an environment where integrity and ethical behavior is maintained. Any conduct which, if proved, constitutes a criminal offence or any conduct that constitutes a wrongdoing or malpractice (“Improper Conduct”) will not be tolerated. Examples of such Improper Conduct include a breach of any law (for example, insider trading laws) or the commitment of any criminal act, including criminal breach of trust, extortion and sabotage. 

If you have any information on any such Improper Conduct by any of Bursa Malaysia’s employees, we would like to hear about it so that we can address it effectively. You may download and fill up the form below to lodge your report:- 

Form For Reporting Improper Conduct
77 KB (PDF)

and send it to the Senior Independent Director (“SID”) appointed by the Board of Directors.  

In the event that you have a complaint of any Improper Conduct by Directors of Bursa Malaysia, you may submit your report directly to the Chairman of the Board of Directors or to the SID, whichever applicable or preferred. The contact details of the Chairman of the Board or SID are as below:-

 

 

 

 

We will make every effort to keep your identity confidential. In order not to jeopardise the investigation, you should also keep the fact that you have filed a report, the nature of your concerns and the identity of those involved confidential.